What a good Conversational AI should look like

In today’s market, we have seen too many chatbots that are rigid, limited and fragile. Those chatbots don’t really help much on your business. On the contrary, 67% of customers say their relationship with the business was damaged by those chatbots.

This doesn’t have to be your case. Next, I will use a real case to demonstrate what a good conversational AI should look like and how it can significantly help your business.

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